PRIVACY POLICY

YOUR PRIVACY

Welcome to our website, www.kitsunetrading.ch (the “Website”).

At Kitsune Trading Sagl (“Kitsune Trading”, “we”, “us” or “our”), we take the privacy and security of our customers’ and Website visitors’ personal data seriously. We process personal data carefully and adopt appropriate technical and organisational measures to protect it.

This Privacy Policy explains how we collect, use, disclose and protect personal data when you visit www.kitsunetrading.ch, purchase our products or otherwise use our services.

DATA CONTROLLER

The controller responsible for the processing of personal data is:

Kitsune Trading Sagl
Viale alle Cantine 18d
6850 Mendrisio
Switzerland

Email: info@kitsunetrading.ch
Telephone: +41 79 316 38 76

If you have any questions concerning privacy or the processing of your personal data, you may contact us at any time using the contact details above.

PERSONAL DATA WE COLLECT

Depending on how you interact with our Website and services, we may collect personal data including:

• first and last name;

• billing and shipping address;

• email address and telephone number;

• order and transaction information;

• payment-related information processed through our payment service providers;

• account information, where applicable;

• communications and enquiries sent to us;

• information regarding your browsing activity, device, browser and IP address;

• cookie and similar technology information;

• purchase history and preferences.

We do not intentionally collect sensitive personal data unless this is necessary for a specific service or required by law.

PURPOSES OF PROCESSING

We may process personal data for the following purposes:

• to process and fulfil orders placed on www.kitsunetrading.ch;

• to manage payments, deliveries, returns and customer service;

• to create and manage customer accounts;

• to respond to enquiries and requests;

• to provide services requested by customers;

• to comply with legal, accounting and tax obligations;

• to protect the security and integrity of our Website and prevent fraud;

• to perform statistical and analytical activities, where appropriate using aggregated or anonymised data;

• to improve our Website, products and services.

Where required by applicable law or based on your preferences, we may also process personal data for:

• newsletters and marketing communications;

• promotional activities;

• interaction with social networks and external platforms;

• personalisation of content and commercial offers;

• analytics and advertising activities involving non-essential cookies or similar technologies.

Where processing is based on consent, you may withdraw your consent at any time by contacting us at info@kitsunetrading.ch or by using the unsubscribe or privacy controls provided.

Withdrawal of consent does not affect the lawfulness of processing carried out before consent was withdrawn.

WHO MAY PROCESS YOUR DATA

Personal data may be processed by authorised personnel of Kitsune Trading Sagl and by third-party service providers where necessary to operate our business and provide our services.

These may include, for example:

• ecommerce and hosting providers;

• payment service providers;

• logistics and delivery companies;

• IT and technical service providers;

• accounting and administrative service providers;

• marketing and communication providers;

• analytics and technology providers;

• professional advisers where required.

Third-party service providers process personal data only to the extent necessary to perform the relevant services and in accordance with applicable data protection requirements.

INTERNATIONAL DATA TRANSFERS

Some of our service providers, including technology and ecommerce providers, may process personal data outside Switzerland.

Where personal data is transferred internationally, we take appropriate measures to ensure that the transfer complies with applicable Swiss data protection legislation and that an appropriate level of protection is provided, including through recognised safeguards where required.

Further information regarding specific service providers and international data transfers may be requested from Kitsune Trading using the contact details provided in this Privacy Policy.

DATA RETENTION

We retain personal data only for as long as necessary for the purposes for which it was collected and to comply with applicable legal and regulatory obligations.

For example, information relating to purchases and accounting records may be retained for the period required under applicable Swiss accounting and tax legislation.

Personal data used for newsletters and marketing communications will be processed until you withdraw your consent, unsubscribe or otherwise object to the relevant communication, subject to any legal retention requirements.

DATA SECURITY

We implement appropriate technical and organisational security measures designed to protect personal data against unauthorised access, disclosure, alteration, loss or destruction.

Personal data may be processed using electronic and digital systems and in accordance with procedures appropriate to the purposes described in this Privacy Policy.

SHOPIFY

Our online store is hosted on the Shopify ecommerce platform.

Shopify provides the technology that enables us to operate our online store, process orders and provide ecommerce services.

When you visit our Website or make a purchase, certain personal data may be processed by Shopify in connection with the services it provides to us.

Shopify processes personal data in accordance with its own applicable privacy documentation and contractual arrangements with merchants.

Further information on how Shopify processes personal data is available in Shopify’s Privacy Policy for consumers.

PAYMENTS

Payments made through our Website are processed using Shopify Payments and/or other payment service providers made available at checkout.

Depending on the payment method selected, payment and transaction information may be transmitted to and processed by Shopify, banks, payment networks and other payment service providers involved in completing the transaction.

We do not use payment information for purposes unrelated to processing and managing your transaction.

Payment service providers apply their own security and data protection measures and may be subject to specific regulatory and security standards.

COOKIES AND SIMILAR TECHNOLOGIES

Our Website uses cookies and similar technologies.

Cookies are small files or pieces of information stored on your device when you visit a website. They may be used to make the Website function correctly, remember your preferences, maintain your shopping cart, support checkout, measure Website performance and, where permitted, provide analytics, personalisation and advertising.

Cookies used on our Website may include:

• strictly necessary cookies;

• functional cookies;

• analytics and performance cookies;

• advertising and marketing cookies;

• social media and content-related technologies.

Strictly necessary cookies may be used where required for the operation and security of the Website.

Where required, non-essential cookies and similar tracking technologies are used only in accordance with the privacy choices and consent provided through our cookie banner or privacy settings.

You can manage your cookie preferences through the cookie banner or privacy controls available on our Website and, where applicable, through your browser settings.

The cookies and technologies used by Shopify may change over time. Further information about Shopify cookies and tracking technologies is available in Shopify’s Cookie Policy.

SOCIAL NETWORKS AND EXTERNAL SERVICES

Our Website may contain links to or integrations with social networks and other external services.

Any interaction with these services may allow the relevant third-party provider to receive information about your activity, depending on the service used and your privacy settings with that provider.

The processing of personal data by these third parties is governed by their respective privacy policies.

YOUR RIGHTS

Under applicable data protection legislation, you may have the right to:

• request information about whether and how we process your personal data;

• obtain access to your personal data;

• request the correction of inaccurate or incomplete personal data;

• request the deletion of personal data where legally permitted;

• object to or request restrictions on certain processing activities where applicable;

• withdraw consent where processing is based on consent;

• request further information concerning recipients of your personal data and international transfers.

Certain rights may be subject to limitations or exceptions provided by applicable law, including legal retention obligations.

Requests concerning your personal data may be submitted to:

info@kitsunetrading.ch

We may need to verify your identity before processing a request.

CHILDREN

Our Website and online shop are not specifically intended for children.

Where the purchase of particular products is subject to age restrictions under applicable law, customers must meet the applicable minimum-age requirements.

ADDITIONAL INFORMATION

If you require further information about how we process personal data, you may contact us at any time using the contact details stated in this Privacy Policy.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes to our business, Website, services, technology or applicable legal requirements.

The latest version will always be published on this Website.

Where appropriate, we may notify customers of material changes by email or through a notice on the Website.

Last updated: 11 August 2026